Adelaida Vega

Review of New York- Presbyterian/Lawrenc...

I thought Montifore, North Central, Jacobi, Saint ...

I thought Montifore, North Central, Jacobi, Saint Barnabas and Lebanon hospitals were the worst, Lawrence hospital topped all the above hospitals today, November 26, 2018.
I contacted my dads primary doctor office and spoke to an on call provider who took my phone number and a physician called me back. I explained to the on call physician that my dad was not feeling well and that he also has a condition and the physician instructed me to take him to the emergency room.
He arrived at the emergency room at 9:00pm , gave his name date of birth, signed a paper, an I d placed on his wrist and was asked to sit down. Fifteen minutes later, I walked to the reception desk and told them he had a condition waited another 10 minutes and he was called to check his vitals and asked twait. We waited from 9:00pm to 12:05am and he still was not seen by a doctor.
At 12:05am, I once again went to the reception desk to ask how many patients before he would be called and they told me that he needed to be registered before seeing a doctor.
That s when my 74 year old dad decided that he could not wait any longer and wanted to go home.
I asked the person who was going to register my dad why it took 3 hours to register and she claimed that there were many patients being bought in via ambulance. Liar!
I made clear, that I was going to contact the insurance to inform them that they should not be charged because he was not seen.
This hospital has down graded. You have security guards who are chatting and on there phones around the reception area. One particular receptionist, looked as if she was asleep and looked like she did not want to be bothered when questioned.
Think twice before going to Lawernce Hospital emergency room. You will be waiting hours before you see a doctor.