Bought a new laptop and it said I could pick it up...

Bought a new laptop and it said I could pick it up that day at Apple soho and 6pm, got a notification saying it was ready, rushed all the way from Brooklyn to pick it up and Apple decided to close all it s stores without notifying ANY customers with appointments. Such a huge disappointment and an even bigger waste of my time. What s even more upsetting is Apple is such a conglomerate they won t do ANYTHING to fix this disaster.