Imran Ali

Review of Lexus of Richmond Hill

It was the second time I purchased a vehicle from ...

It was the second time I purchased a vehicle from Imtiaz Cheval and like the first time it was a great experience! Our journey started few months earlier as we showed up to the dealership without an appointment. Although busy with another customer, he acknowledged us and offered us refreshments while we waited. He the took us out for a test drive in a 2019 ES 300h and patiently answered all of our questions following, although we were delaying him from attending his daughter s wedding engagement.

When I found a 2016 ES 300h listed, I called and found Imtiaz was in that morning and arranged to come and see the vehicle, which I ended up purchasing that day.

I also want to recognize Toula Konnaris, the Finance Manager. She offered but did not pressure me into purchasing additional services like rust, paint, and fabric protection. I was interested in purchasing additional extended warranty coverage and she worked with me to determine the annual amount of kilometres that I would be driving and suggested a plan that met my needs and budget.

Great service and great staff at Lexus of Richmond Hill!