Room was ready 30 minutes late and luggage was not...

Room was ready 30 minutes late and luggage was not delivered until I asked for it from the front desk around 530. They did compensate our time by giving us late checkout. Around 1115a housekeeping came in the room and though he apologized he was not told we had late checkout and showed us on his handheld device we were scheduled to leave. The kids had a great time, which is really all that matters to me. Considering the cost to stay, they should be a little more considerate being on time. Also, although the kids were going on and out of the park yesterday, this morning the people at the door were giving them a hard time about not having an adult. They followed all the age and life guard rules that were posted, even after my sister told the door people they were of age. The manager offered the kids free obstacle course or rock climb, but I declined only because of our time limits. Finally, the front desk didn't answer when we called one time and another time they picked the phone up and hung up right away. Again, kids had a great time. Just a few things they could work on.