Aaron Taylor

Review of Aulani, A Disney Resort and Sp...

There were many small things included that were no...

There were many small things included that were not expected which helped me give this a 4 star rating.

Pros:
Service-Always intrusive by asking if you need anything
Clean
Quality
Facilities
Plenty of pool space and areas for small kids
Room was fairly big and clean
**We requested a microwave and bathroom scale which were brought to accommodate us.

Cons:
We were overcharged 2 times for the Character breakfast...the 2nd time is when we caught it. When we questioned the waitress and she assured us that the charges were correct. We later check the prices for children and we were right with our concern. After talking with the front desk, they found out we were overcharged $60 for 2 days at the Character breakfast. I'm an adult, so I tend to always check where I spend my money. It bothers we we had to be so involved with this to be sure we got our money back. As we all know, Disney is never a cheap experience. My problem was resolved by the front desk....should've been resolved when we questioned the waitress.