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Review of Bautista Consulting

Poor and difficulty service by Zihad tonight. My ...

Poor and difficulty service by Zihad tonight. My partner was simply trying to obtain a bank statement and it was like we had just asked the guy to do a marathon. Both my GF and the banking representative speak english as a second language and the first minute of the conversation was Zihad trying to convince his customer to go home and print the statement or wait for them to mail it to her because it, "depends on the paper." What he meant by this is it depends on how much paper is printed.

I finally had to interject and say, "she just wants a statement. Can't we just get a statement? It'll be less than 10 pieces of paper." He then asked with a frown if "this is a joint account". Probably because I had to speak up as he was basically trying to convince us to go home. I then explained that this is not a joint account and that we primarily use our joint account through ANZ therefore I know for a fact her account statement is only a few pages.

I then said, ""we just need a statement where you stamp each page and sign it,that's it." Then Zahid said, "we don't stamp each page." He then printed the statement and SIGNED EACH PAGE. Condescending staff. Immediately spoke to my partner about cancelling the accounts and switching banks. A 30 second task took about 5 minutes of arguing that ended up being the 30 second task we had went in for. Brutal