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Karla Ferrer

4 years ago

With any student housing there's Good and Bad I mo...

With any student housing there's Good and Bad I move in this Fall 2020 from a 4x4 at the pointe to a 2x2 at the marquee.
so the Good
-TVs in all the rooms so no need to bring/buy a TV just need a roku/amazon stick or HDMI cord
- Appliances are fairly new and work very well back at the pointe the stove tops would get too hot and if you wanted medium heat you had to put it on low
- the room are a good size with large bathrooms and walk-in closet
-the balcony is nice and mine is kin of hidden and i love it
-the leasing office people are super helpful, nice, and courteous. I have had very good experience with all of them but especially Chris
-the gym and pools are open also there's 4 pools so you can socially distance
-the office put on a lot of virtual event with great prizes!
-Maintenance responds quickly and are friendly (my bed frame was creaking a bunch and making it hard to sleep and they came in to replace it :))

The Bad
-the living room and bed room space isn't large enough to work out in definitely got to go to their gym
- the gym is conveniently located and so are the pools
-the internet was being wacky but they sent an email saying all those issues should be resolved
- the cabinet space in the kitchen is small my regular sized plates do not fit in the cabinets above the counters
-the washer and dryer are small circular ones and is filled by only my comforter (back at the pointe i could basically fit my whole bed set in the washer and dryer)
-not clean when moving in: so when i moved in there was several issues the floors and carpet were not cleaned, the kitchen stove had some sticky stuff, there was dust all over the fans, and bathtub had black spots. I called the office to have the cleaning people come back and they sent someone from the leasing office and she help to clean up some of the issue but told me the black marks in the tubs was made by a bath matt and that those spots wouldn't come out. I work the turns at Northgate so I'm pretty knowledgeable about what is supposed to clean and what can or can't come out and I knew for a fact those spot could come out so i told her they could and she insisted they wouldn't but would send the cleaning people up, they came and the spots came out.
-I called maintenance because I thought the ceiling had mold that was painted over and they told me that it was just paint spots once again I do quality control at northgate during the turns and I'm certain that's not paint. Its either mold or water damage because every once in awhile i here water dripping from the room above.

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