J Begaye

Review of Fairmont Scottsdale Princess

When we first called to make reservation I asked a...

When we first called to make reservation I asked about COVAID-19 safety. I was told all rooms are sanitized and wearing masks is needed. I felt safe to take my family for the first time since lock down in March. My husband and I chose this place for a staycation, price is right and it's right there. I also failed to look into deals because there was a $199.00 a night deal with $100.00 credit to room. Ugh. Everything was nice, fun and not so crowded. We were having a blast until we were ready to leave. The room LOOKED clean and I should have checked when checking in, but we were so excited. Well, when we were leaving my baby found this under the bed after looking for his toys. I was so upset, upset with my husband for my baby looking for his own toys. Upset with myself and my older kids. I rushed to clean his hands for 2 solid mins and told the front desk. I wished I had looked everywhere for the safety of my family and wiped everything down again when checking in. It's necessary. I left uneasy after that because of the health and sanitation issue for my family. The front desk took $20 off for the inconvenience. I left unsettled. Wished I checked the rooms. I thought this place was a 4 or 5 star hotel?? Still shaking my head and hope, praying my son doesn't catch anything.