Pridemore

Review of Uber

The one star review of Uber has not been earned. I...

The one star review of Uber has not been earned. I was unable to give a no star review, couldn't post it othrwise. I have tried for the past three weeks to get a ride, that it's not funny. Each time the app would allow me to choose method of payment, route to take and vehicle wanted. Unfortunately that is where it stopped. The following screen would inform me that I could pay for my ride using Android pay. If I were using Android pay that would be a good idea. But I wasn't... So the app would send me back to the what vehicle do you want screen. And the maddening cycle would continue. I have still been unsuccessful in receiving my ride. I am not alone several people in this area have had issues as well. One couple couldn't even get it to except their credit card as method of payment. They finally gave up and called a Lyft.
If these issues aren't fixed you will lose even more customers and money.
The area in question is Lexington, KY.