After a few weeks of sub-freezing temperatures, my...

After a few weeks of sub-freezing temperatures, my sump pump water started backing up. Steven Thompson Sr came out and discovered the problem was a big plug of ice in the line taking the sump water away from the house. He was out there in freezing temps getting the pipe unclogged so the sump could do its job, for at least an hour with the camera and other equipment. Discussed more involved fixes for when the ground thaws in spring. Excellent service and will call again. Thank you!