I was on my way to buy 2 pistols, Glocks.

I was on my way to buy 2 pistols, Glocks.
I thought it would be smart to get some quick tips from Glock customer service to help on the 2 I was interested in.
Monty answered, not a very happy woman and asked if I wanted sales or technical support.
Great question, sales I guess.
A young man picked up and very quickly asked, how can I help you. As I started to answer he asked again, how can I help you. I again started to explain when he interjected again with the same, how can I help you.
I hung up and called back, got unhappy Monty again.
I asked for sales again, the phone rang 31 times no answer!
I phoned back, unhappy Monty again and asked for tech support, perhaps I would have better luck there.
I sat on hold 8 minutes listening to the recording or how someone was going to answer as soon as they could, but they were experiencing high call volume.
The call was dropped!
I called back, it s now 4:36pm, I started at just before 4:00pm, they close at 4:30!
Glock makes a great firearm, but their support is pathetic!
I phoned Sig Sauer, they re more money, but their customer service is amazing.
Thanks Glock I bought Sig instead!
It s now Tuesday, after Labor day and Monica from glock customer service phoned. I phoned back and asked for a manager to share the experience. Of which department? Let s try customer svce? They are all at lunch, it s lunch time here. Ok, how about the President or CEO. I was transferred to a recording of a customer svce mgr that was at lunch.
I phone back and again asked for the President or CEOs office and got Marina. She also kept asking how she could help and I kept tryin to explain as she would interrupt and ask the question again and again. I finally said if she wants to know then she could listen to the answer. She works for a VP. I asked if I could get transferred to the President or CEOs office and she said no! They are in Austria, there is no one above a CEO in America.
They do make fine firearms, but their service skills are highly challenged.
I suggest Sig Sauer, they are extremely professional!