bernadetta denis

Review of Centrum Turystyki Oskar

I was with Oskar on a round trip in Croatia Pearls...

I was with Oskar on a round trip in Croatia Pearls of the Adriatic on 24.08.2019-01.09.2019.
PROS:
- nice trip program, beautiful views, beach not far away
- people participating in the trip - a great team
- Fish Picnic optional trip - great atmosphere, delicious grilled mackerel, donuts, cakes, wine, coffee, unique lavender ice cream on the island
- pilot Mr. W odek, a lot of knowledge, which he willingly shared, very nice. Local guides very nice, especially Mrs. Karolina in Dubrovnik - a revelation.
- organized a small tasting, where you could try local products and go shopping, if you wanted
MINUSES:
- accommodation - the standard of the villa varied for different people, left much to be desired, and everyone paid the same. Some had kitchens, coffee, cookies, cutlery. I just barely work the fridge.
- a double room with one bed, very little space in the room
- dirty room, a layer of dust in the wardrobe, the white blouse was immediately black, hanging cobweb, sticky and dirty floor
- bathroom with bugs inside, no light, no change of toilet paper (good that I had my own)
- during the entire stay no one cleaned the rooms, did not exchange towels or bedding for clean
- shock was the lack of air conditioning, it was impossible to sleep at night, it was terribly hot!
- no rubbish bin in the room
- Wi-fi not working on site, you have to take care of the password yourself, and it still doesn't work
- monotonous buffet breakfast (cheese, sausage, frankfurters, cereals, tomatoes, cucumbers, the same salad and cereal). Leftovers from the previous day appeared from dinner. What did not go down one day was served the next day. Breakfasts at 7 - everyone stood in queues because there were a lot of people.
- too much free time in Dubrovnik 3.5 hours, and in Mostar only 35 minutes where there is no time for shopping, ice cream, coffee. Everything on the run.
Regarding the organization of the trip - we went to Gorzyczki at the transfer point at 17. We left last at 18.30 and as the only trip out of 6 - without a pilot. General information about the stops was provided by the driver Mr. Arek. Pilots were in other coaches from the very beginning of the trip and it should be like that. On Gorzyczki, Mr. Jerzy K. did problems with packing suitcases, not for the first time, because I traveled with this gentleman. Mr. Pilot W odek got on the bus at 3 am the next day. The bus has no wi-fi in Poland, outlets are broken, they do not work.
Both one way and return were without a pilot - a failure. No information when we get to our destinations. I had to walk and ask other pilots and drivers encountered at stops. It is also inconsistent with the terms of the contract for a tourist like me to read and hand out documents after the border check!
The organization of the return was tragic. All buses were on Gorzyczki at 6 o'clock. The one I was supposed to change to A28 arrived with over an hour delay (from Makarska, just like me). Pilotka Joanna K. - tragedy, zero competence. She did not answer the phone from other pilots, no contact. She was wrong in the places where anyone would sit, counted people several times or everybody. The coaches went. We are still standing. Defeat. We leave exactly 7.52. Contacts and air conditioning of course don't work either. You give zero information about which we are to be in given cities, you have to ask about everything. After Poland, she took breaks every hour for 30 and 20 minutes - what for? Without thinking. She didn't care that someone had a long way to go home.
It was my next trip with Oskar. Personally, I was disappointed in the services of this office.