The way the property is built is just amazing. The...

The way the property is built is just amazing. The rooms are very spacious and give a scenic view of the hills present around the hotel. The bathrooms also have an open bath area which gives an additional point to the rating. I would have given a 4 star or also 5 star if it was just about the property the view and infrastructure.
3 is because of the poor service, the bad attitude of multiple receptionists. We visited at a time when the hotel was also hosting a wedding and i guess that is the reason why all of the staff was busy catering the people in the wedding.
Even to get a dish and spoons we had to wait for 45 minutes.
Our problems started with getting the room late, we had two rooms booked in advanced and we checked in at around 1430 hours,we got one room right at the time and we were told to wait for 5- 10 mins for the second room. But we got the key to that room after a long wait of more than 1 hour.
Secondly, We had request for a queen or a king bed we got a twin bed in one of the rooms. After complaining about it they told us that they would make the beds again so it would feel like a normal bed without any gaps but that took from 4:00 pm to 9:30pm to get the bed made.

These were the problems but what made the problems worse was the care less attitude of the people who were managing the staff and everything else. They would not respond properly on the intercom they would not accept there mistakes and they would do nothing about anything.

Keeping these things aside the view from the top was amazing, the food was nice and the walks in the naturistic pathways were pleasant.

Recommended hotel during off season.