Hard to reach, do not solve problems, make mistake...

Hard to reach, do not solve problems, make mistakes, can use a course in professional services and communication. I have had a malfunctioning shower and heating for 9 months now. 8 technicians later, many complaints later, no solution. Now I would get a new boiler (because now they have finally admitted that 16 years is old for a boiler) and it was promised that the contractor will contact me .. the contractor in question knows nothing, Another week later, an inspection of the 8th mechanic is now planned and I had to take another day off. Unheard of! There is also no substantive response to my complaints. I'm crazy that I have more gas consumption on my own than an entire family. Crazy that I have not been able to shower normally for 9 months. Update: 11 months later. Boiler has already exploded in February, 300 liters of water in the house in winter, at night, traumatic. Could have been prevented, nml had informed me by the supervisor that he had ordered the installation of a new boiler, but this has not happened. In two years' time, practically all oral and written agreements with the landlord have not been fulfilled. Too much to mention. Now still working on the settlement, so there was now a small compensation promised which would be deposited in November .. No, of course. Calling and e-mailing again and appointments not kept.

It is maddening. Advice; in case of similar misery (when I hear the reviews and my neighbors this is common) immediately go to the Rental Committee. The Hague law shop is also handy and there is still the disputes committee living South Holland. Keep a record. Write down who you talked to when and make sure you have as much black and white as possible.