Given the high cost we had high hopes for this res...

Given the high cost we had high hopes for this resort. The water slides and pools were great. However the food and service was not (especially on the beach where we rented a Cabana and waited for 2.5 hours to order and get our food / drinks). We were also disappointed with the limited number of interactions we had with characters over our 5 day stay, even at the character breakfast / dinner!! We had to ask for Goofy to come to our table multiple times until he finally stopped by for 30 seconds to take a picture.

I was also surprised by the lame attitude of their unfriendly staff. Disney may not be known for good food, but I'd always loved how friendly the staff is; but not here.