Laura Stephens

Review of Hilton San Francisco Airport

This hotel lowered my opinion of the Hilton brand....

This hotel lowered my opinion of the Hilton brand. The rooms looked like they were nice... in the 70s. Our first room smelled like burnt electrical and had outlets that physically spit out my phone charger with an audible hiss. At the front desk they didn t appeared surprised at all that our room did that. They upgraded our room to a higher floor that looked exactly the same. This room didn t smell as bad but only half the outlets in the room were functional so I had to unplug the clock to charge my phone. As a frequent traveler and HHonors member I expect more from this brand.