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First of all I want to be clear that this is not d...

First of all I want to be clear that this is not directed towards all employees that work at this Point S. But this was my one and only experience there. About a year ago I took my car there for them to do an alignment on the rear end of my car (front had just been done back at home) since I had done some work to it. First of all I dropped it off in the morning after setting an appointment the day before and they said it would be done by mid-day. I came back around 3 and they still had not gotten to it and said it would be done by the end of the day. Went back about an hour before they closed and they told me they were not going to have time for it and at that time they didn't even have any cars in any of their bays. I ended up bringing it back the next day where i talked to an older man that was going to do the alignment and explicitly told him that my main worry was for him to eliminate the amount of camber in the rear end and he understood. When I came back to get the car I saw on the status sheet they gave me that the camber had not been changed at all. I brought this up and made it clear i wanted to talk to the guy that did my alignment. He was then very stern with me that "it was the best he could do". Well he didn't really do anything at all actually, just made the two tires equally out of line. They then charged me $90 before giving back my keys. Fast forward to a year later. And learning how to adjust my alignment more or less myself I was magically able to eliminate the camber. Something that a tire shop couldn't do? Either the man that worked on my car didn't know how to do his job or he was just lazy. Now i wish i would have gone somewhere else. Because they were not able to fix my alignment I went through 2 brand new snow tires that costed me $240 plus the $90 for them "fixing my car". Now i just hope people don't fall into the same trap I did. But I'm sure not everyone that works there is like this so you may have a better experience than I did.

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