I made reservations early on a friday so that a fr...

I made reservations early on a friday so that a friend coming up from tucson and I could enjoy a beautiful evening with her at the resort. I Paid in advance at noon but didn't arrive until 7pm. When I arrived I was informed that my credit card would be charged $50 for incidentals on top of the room fee that has already been charged. They said that I could use $100 cash. Which I was all for untill they said that it would be mailed to me in a check. The manager offered no relief, he didn't even seem to care that my night was ruined. And a $10 fee to park.