iiNet

After many months and months of issues with iinet, with the provision of services being abysmal - in fact words cannot express has disillusioned and frustrated I am with this organisation. My issues originally commenced with exceptionally slow internet speeds (as in I could not load a web page) and after three months of consulting with iinet and iinet insisting that the problem was not with their infrastructure I eventually replaced around $5k of routers, switches, copper cable, modems etc. Eventually, after all the equipment was replaced, iinet switched me to another port on the exchange and then everything started to function correctly. I then switched to NBN and was without a home telephone for 5 months. Now the NBN has been down for 4 days and still no sign of a technician to get my internet up and going. No internet, no phone, no email and trying to run a business.