Extreme disappointment! I was suppose to receive ...

Extreme disappointment! I was suppose to receive my watch on 12/8 as I ordered it on 11/25. It was to be a Christmas gift. On 12/14/16 I called Amazon to determine the location of my package. They wrote to LeisurePro and they responded the next day with an email. It said wait a couple of days. Called Friday and talked to Joanna. Said wait to Monday. if not receive then they will send new one 3 day mail. I checked their website and they had the watch in stock. Checked Sunday, no watch in stock. Called Sunday and they said the only thing they could do is give refund or wait until after Christmas. If they would have sent me a new watch that Friday, my son would have his gift. They had an opportunity to make it right and they chose not to do so.