Chris Carlson

Review of Master Pool & Spa

Our Master Spa Twilight series 8.3 has been instal...

Our Master Spa Twilight series 8.3 has been installed and running for about 3 weeks and we love it. Master Pool and Spa were very helpful in answering questions about the different features of the spas, providing jet pump diagrams, and pro and cons between the 8.2 vs. 8.3 versions. The company was very flexible in letting us upgrade to the 8.3 after our signed contract and made delivery easy. Pre-delivery discussions were helpfully in determining the concrete pad sizing, that a small crane would be needed and general electrical requirements. We were also able to get the spa a few weeks early for the Memorial Day weekend. Overall experience with the company has been great with the bigger challenges in finding the right contractor to run 220v electrical to the back yard, building a concrete pad and whole permitting process in which we are still working on.