Ralph Goode

Review of Citibank South Dakota

I opened a six-figure savings account several mont...

I opened a six-figure savings account several months ago. Citibank lost my check for deposit.
I stopped payment on check, and Citibank charged me a fee for returned check.
Finally decided to close my account.
Three weeks passed, and still no check from Citibank. Called today, and they lost my request to cancel account, so now starting over!
Customer service is some third-world system and quality of calls just abysmal! Today, there were LOUD chickens in background from agents office!
I'm sorry I didn't read more reviews before getting into the abyss called Citibank. What a misnomer!