Ordered pizza at 7:15pm for delivery... they said ...

Ordered pizza at 7:15pm for delivery... they said 30 to 45 min... I called twice and they said driver is on the way with your pizza... after frustration at 9:10 pm I called and wanted to know what is really going on... the person said it will be around 10 pm... I don t know why they couldn t be honest and tell us they don t have the pizzas ready or they don t have a driver or whatever might ve been a reason... very bad experience...