Michigan PreStain

I am disappointed at the level of customer service. I informed the company through email that the shipping address had changed., They did not catch this and sent the shipment to the wrong place. When I called to find out why, it was very difficult for a customer service rep to return my calls. When I spoke to them finally, they said it was someone new on their team that made the mistake. Ordering was very easy but the follow through I would say was a disaster.