Laura Dupont

Review of Big Bus Tours - London

We had taken the ticket for three days, so that we...

We had taken the ticket for three days, so that we could see everything. The first day we had to look for the stop for at least half an hour. The stops are not very conspicuous, you have to look. One of the sellers at the stop printed our tickets for us, and forgot to give us the one for our attractions, result, we lost almost 1 hour in our day to discuss and try to explain it to another seller, who was very kind and took his time to understand us and fix the problem. The waiting time is long .. I don't know if we fell badly at each stop but we lost time and we waited almost 30 min, at each stop. Sometimes the bus stops at a stop, saying that it's the end and that we have to wait for the next bus. 16h / 17h no more buses to return, in the end we took more taxis than buses.

I don't recommend Big Bus, long waiting times, hard to find stops unless you have the app, and trips end early.