The hotel is big of course, there are no seating a...

The hotel is big of course, there are no seating areas at the front desk, I sat on the floor in the lobby to wait for a room. I had no idea that check in was at 4 because I arrived at 11. Once I had my room ,it was the wrong type. I had to go back and get my luggage and bring it back down before I could get another key. Other than the desk, I dont think there are anyone there to help guide you in the hotel, you pretty much have to wait in line a few times to find things out. The room was comfortable however once the 5 hour check in ordeal was over...it would be nice if they had a seating area that patrons could sit and wait at....sitting at a nearby bar isnt ideal since you feel you need to order drinks to stay. Great for alcohol fans, but not everyone else.