Matt Swymer

Review of Intercontinental Hotel Buckhea...

3 star quality at a 5 star price. The building is ...

3 star quality at a 5 star price. The building is nice looking, if a bit dated in some places. The set up shows a trend towards modern. We arrived a bit early and the place was empty, but at about 9pm, the lobby bar was packed. The pool was trying its best to be appealing, but was just decent and the hot tub felt well over 104 degrees. The room itself had a nicely tiled bathroom and quality looking fixtures, but upon further inspection, were not quality at all. The handle to the cold water fell off, the water in the shower randomly changed temperatures, the refrigerator was broken, the bed was uncomfortable, and we could hear the crying baby above us all night. We could see parts of the room (such as the glass in the shower) where they skimp on cleaning. I tried calling the hotel lobby and was put on hold for 30 minutes before just giving up. I would recommend Best Western before I'd recommend this places.