Just come back from Rhyl the coach and driver Ken ...

Just come back from Rhyl the coach and driver Ken was first class the hotel was another matter we were in the Westminster and we were put in a room on the Very top floor the lift only went to the 3rd floor we then had to climb the stairs for another floor I am 76 and my wife is 71 the bed and shower was a joke so come on Urquharts do you ever check these hotels or just take our money and let us get on with it