Matt T Review of Hyatt Regency O'Hare
Do not stay here if you plan on attending a winter...
Do not stay here if you plan on attending a winter event at the Donald Stephens Convention Center.
The main reason we picked this hotel is the advertised skywalk between the hotel and convention center. We figured since we were attending a winter event it would come in handy. We saw other hotels also had a skywalk to the center, but we picked this hotel. When we checked in at the hotel, the front desk staff pointed us to where we would need to go to access the skywalk. We got ready, walked to the skywalk and were told that they decided not to open this section of skywalk. We were then told we would have to walk outside in frigid temperatures and around the building to the front of the convention center to get in. We complained to the hotel, and they said it was the decision of the center not to open that particular skywalk to their hotel. If that is the case, it sounds like they need to work on their partnership with the convention center! Don t count on using the skywalk if you plan on staying here! It s a long walk on a cold night, especially if you are dressed in concert attire.
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