Ed Kowalski

Review of Darvin furniture

Total nightmare with warranty service. First couch...

Total nightmare with warranty service. First couch had to be replaced due to the fact that the leather discolored within a month and this model is no longer produced. Second couch was delivered with a broken frame it was a floor model. Warranty sent out a repair tech and then a month passes with no update. Today I find out a new frame was ordered and it will be another month. No update, no call as to what was going on just me sitting looking at a piece of useless furniture that can't be sat on for a month plus. Not the type of after sale service I expected from Darvin.