This is a SCAM company. I ordered a phone in Augus...

This is a SCAM company. I ordered a phone in August 2020 which didn't arrive. My money was taken and 2 months later after many promises from them to refund the money, I'm still waiting.
They occasionally reply to emails with a cut and paste reply saying it's because of COVID and limited staff. I have no choice but to contact Trading Standards now as it looks like this is theft rather than 'staffing issues'.
I suggest potential customers check out reviews on Trust Pilot before considering paying for a device that might not arrive and money they won't refund.
I call it THEFT!
DON'T GO NEAR THEM.

UPDATE

Please avoid this company unless you are prepared to lose your money. After being promised a refund for 2 months I stumbled across a Facebook group with 1300 angry and dissatisfied QMF customers. They suggested I go to my bank to request a chargeback for the money they took and failed to refund (for a phone I never received!).
My bank were very helpful and the lady I spoke with had helped previous customers scammed out of money by Quick Mobile Fix....
I got my money back today after more than 3 months.

Can I suggest any out of pocket QMF customers look up the Facebook QMF complaints group to get lots of helpful advice about how to get back your money from this cowboy company.

Also you can find the link to BBC 'the one show' who investigated them this month for unhappy out-of-pocket customers like me who paid good money and did not receive the paid for goods ordered or the refund continually promised.....followed by customer service ignoring emails.

Sorry to go on, I don't want anyone else to go through the same stress as I and at least 1,300 other QMF customers have gone through...