Hi, I checked in yesterday confirmation/ booking n...

Hi, I checked in yesterday confirmation/ booking no 19303683 in your Udaipur property I was promised an upgrade and a nice stay but when I arrived the gave me twin sharing bed with joined blacket and told me the the best room the have after Presidential suite I have pictures will show you and said pool is not operational due to government policy but and foreign family is allowed discrimination on 5 star property then I asked for help to change my room they called at 9 o'clock to change my room i went outside property is dirty terrace was terrible. I ask very nicely to check out immediately at 9:30 I just took shower in that room I made an refundanlble booking and the charged me for 2 nights !! l didn't even stay there for 2 hours I had my meeting in the afternoon can you please help why I asked them to charge me for 1 night but they denied said we will charge full amount for 3 days and 2 nights with breakfast and beer and high tea and consumed none of these just had a shower in the room I had no argument with your staff i just paid the amount sadly and left the property in the middle of the night. this is the way raddison blu entertain there guests. I'm was expecting an revert there standards are very low please don't visit

Thanks jagat