Today Keanu from TLC Plumbing came to shut down my...

Today Keanu from TLC Plumbing came to shut down my swamp cooler for the winter. He was knowledgeable, efficient, polite and kind. I'm hoping that he's always the technician that takes care of my swamp cooler. Also, he discussed with me my options for getting my wall heater replaced (it's 60 years old and not working), so it was good to know what I'll be able to do when I get it replaced in a few months. I really appreciate Keanu's help with this.