Their website promises next day delivery, which is...

Their website promises next day delivery, which is why I purchased from them even though there were cheaper options. The next day I received an email with a tracking number that made it clear that it will not arrive until 4 days later.

It didn t. After a call with customer service I was offered to cancel the order and get a refund or reorder with next day delivery.

No compensation whatsoever.

I am still waiting for a product that I could have ordered for a cheaper price and would have received already.

I can fully understand that sometimes things go wrong, but don t make promises if you don t intend to keep them.