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If you would like to save time reading lots of rev...

If you would like to save time reading lots of reviews please let me warn you that this is exactly the kind of boutique hotel to avoid.

I prefer to stick to facts and will do so in short with details as I experienced them. This venue itself and the location are great however the amenities and service from the staff do not fit hotel description. My first astonishment was with the advertised room service. There was none. Each employee at the hotel will tell you something different with regards to room service. This appears to be an issue with leadership and organization. It didn t help that the phone in the room didn t work either. The staff all had different answers for this as well none of which were helpful.

I thought there would be Nespresso in the room as again this was indicated online. It turns out this is a bait-and-switch. My "comfortable" room is an unfortunate one indeed!

It was additionally frustrating to find that bottled water or extra beverages are not available at the hotel after the housekeeping staff has left for the day. Hence I can only describe it as a fake four star hotel, cutting too many corners and a lacking professional management.

After four nights of my stay I was finally able to speak with a manager about the room service and coffee issues. She honestly didn t care to hear anything about it, was very aggressive and even had the nerve to ask me my profession.

An experience I do not wish on anyone .book elsewhere!

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