BBZEA BBZEA

Review of Center for Excellence in Eye c...

Called after hours on a Friday because I was seein...

Called after hours on a Friday because I was seeing floaters with intermittent flashes of light. A good friend in the industry (not a doctor) advised me to be seen by an opthamologist asap because I am diabetic. I left a message on the "emergency" line only to receive a call back by an obviously annoyed woman who asked me two questions:
Are you a patient here I responded not sure and she then asked is this really an emergency, cut me off tersely and gave me the number to Bascom Palmer stating they are better suited for me. I had more questions, but she flippantly mumbled something and hung up. I don't necessarily expect Presidential treatment, but a little patience and compassion would have been appreciated. I'm not sure what is happening with my eyes and instead of being reassured and offered care, I was treated as a bother (this center was reccommended to me by other industry professionals) I now have to wait until Monday to be seen somewhere else.
I will not recommend my or any of my extended family or vast network have any eye care needs taken care of at this center. Future reference being dismissive lacks humanity. Excellence is in your name. Be that.