M

Mike Snyder

3 years ago

Driver was nice and they came sooner than expected...

Driver was nice and they came sooner than expected. This was an 11 mile tow covered by my insurance. They called me 2 days later saying it was 21 miles and I owed them $40. I told the lady I asked the insurance company before I had the vehicle towed if it was completely covered and that it was only 11 miles. She then accused me of acting like I didn't know what she was talking about and said she was putting a lein on my vehicle and license. All in a 3 minute conversation. She never even have me the chance to call the insurance company and sort out the problem. Very rude right off the bat from the moment I answered the phone.

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