Cathy Clingo

Review of Utah Valley Regional Medical C...

Don't go to this hospital. I fractured my pelvis ...

Don't go to this hospital. I fractured my pelvis and I was treated there. The ER doctor told me to see my doctor for a follow-up in 3 to 5 days. I am from California and as soon as I returned, I tried to get my x-rays and cat scans sent down so that I could see the doctor. I filled out the necessary forms and emailed them. Two days later, I found out they had done nothing and that requests for x-rays and cat scans sit for a number of days until they can get around to them. After many emails, I found out that I must wait to receive the the x-rays and cat scans in the mail. That would mean that it would be more than two weeks after my injury before I could get the CD with my x-rays and cat scans and get follow-up care. The next day, I called and called, and finally, someone in the ER got the CD from the medical records department (I guess that is the name) and said she was going to overnight it to me. Why weren't the x-rays and cat scans in the discharge envelope on a CD? I had no problem with the Emergency Room quality of care.