Awful company. If I was able to give 0 stars, I wo...

Awful company. If I was able to give 0 stars, I would. Bought an Iphone 7 and found was faulty, I contacted quick mobile fix and they did respond quickly and sent me a label to return to them. I thought ok it may have just slipped through the net. They sent me the phone 2 weeks later which I was not happy about. I don't even think they looked at the problem as it still persisted. So I asked for a full refund and they said they was unable to refund even though I was well within my consumer rights to receive a full refund as they had sold me a faulty phone. They said they will exchange so I reluctantly agreed.
It has now been a month and still no phone, they have even stopped responding to emails.
I have notified my bank and they refunded me my money and will write to quick moblie fix and get the money back from them. I have also told trading standards as I just think why should these people get away with it.
Be warned people!! STAY WELL AWAY!!!!!