As my family has been good customer to Weber Chevr...

As my family has been good customer to Weber Chevrolet, this has been the worst experience I/we have ever had. I have had nothing but problems since day one. First I am to blame for viewing the courteous staff as friends and not as salesmen. I was looking at getting an Equinox and I set up an appointment to look and test drive, and yet they didn t have anything ready; finally as we found one to test drive, it wasn t cleaned, had a bad smell and can tell it has been sitting there for a while. Well the sale person insisted I look at a 2019 Trax. And granted, I do like the Trax but again it wasn t really what I wanted. And it is a big difference in size as anyone can tell. The sale person didn t even try to look for another Equinox for me, which I know there was more out there. They insisted at the same price I would be paying for the used Equinox I wanted, I would be getting a better deal with the Trax. But I still wanted the Equinox. They still kept pushing the 2019 Trax on me. So I settled on that car (still not what I really what) I asked if we could look at a LT Trax at least but they insisted I really couldn t afford the upgrade. But yet the car I had was fully loaded with way more than the Trax now. As we are discussing everything they did not want to give me what I wanted for my trade in which I was ready to negotiate. I know what my car was worth and it was way more than what they wanted to give me and I even had money to put down and my credit was fair. So while trying to get a bank to carry my loan it got late and they let me take the Trax over the weekend. Come Monday, they had a bank and everything set up for me to buy the car. Here is where I should have said NO. They finally gave me more for my trade in (okay) then I asked about the LT, but they already had everything calculated for just the standard which asking about the LT again made it seemed as it was putting them out and it wasn t even the same sales person I started with, so he didn t have a clue what was going on. Again I should have said NO thank you at this point. But I trusted the sales person since we have done business with you in the past and went with sale. As I am still figuring out more with the STANDARD TRAX, I realized there was no satellite radio or no cruise control which I thought that was standard options for new cars. But wait there is more. A few days later I get a call, and they informed me that they had put my father down on all the paper work which I specifically stated he was to be removed. Made it look like he was buying the car. And for that mistake I had to come back to Granite City and resign everything under my name. So the question is and I really hope not, did they run everything under his name. Another issue is a month has gone by and I have already gotten a notice of a recall on this car, then another month goes by and the bank I have my loan thru tells me they have a bad social security number. So yet again, about 3-4 months into having this car I have another problem I have to take my time and time away from my job to take care of this mistake. To me they were more worried about that commission they would be making and getting rid of the car, then satisfying the customer.