G

George Morris

4 years ago

Salesman lie when you ask them if they have the op...

Salesman lie when you ask them if they have the options you want. I asked if the truck had options and they said yes it has it all. The truck was not even on the lot it was on their other lot in Sawgrass. They made me sign papers and go through all the financing before they would even bring the truck from sawgrass to the WPB location. After waiting at the dealer for over six hours they finally brought the truck. I was looking over the truck at night and even then the sales man said everything should work all I have to do is call to get it activated. When I got home I could not activate the WiFi hotspot. I had to spend 3 hours on the phone to find out the radio was not even programmed and the dealer should have activated it. Then I had to make an appointment to get that service and still to this day I am still going back and forth with them to get this hooked up. Sad to say, still no WiFi. I was also told it had back up sensors and remote start, unfortunately it does not. The sales man said it had everything I was looking for. I brought it back to the dealership and they said sorry, our salesman probably didn t know what the options are. Well, if you are selling trucks don t you think they would know what options they have? Isn t that your job? All I got from the Sales Manager was sorry I can give you a free oil change. And the truck does not come with those options. In reality their dealership does not have those trucks with those options. I can go on and on with this dealership, all I know is that I will never buy another vehicle from them and I have told just about everyone I know that they can not be trusted. Do not buy from Arrigo!!!!!!!

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