Significant disappointment:

Significant disappointment:
- Food is a big part of the experience, due to social distancing measures many items such as cheese disappeared. Pastry quality becomes the same as frozen one reheated with microoven. Dessert at the cliff are really really bad.
- Kids club was now limited to 45 min per guest per day and required parents to be present at all times. Even if we called and staff assured us someone would watch over our kids.
- 1h of swimming pool per room per day, with kids... that s a major disappointment.
- staff playing ping pong ball with you because they all apply a different rule and don t communicate with each other. I wanted to treat my kids with an ice cream. I was advised to go beside the pool, then forbidden it, then agreed, then forbidden again, then finally we saw the ice cream...
- The rooms / structure of the hotel feel worn out and poorly maintained. TV was not working. We called a mechanic, then it was not working again the day after.

In the end, I feel I have wasted my money. Big let down from Sofitel...