Andrew Boger Review of Folsom Lake RV
Be very careful about doing business with this dea...
Be very careful about doing business with this dealership. They sold us a 2015 cougar RLS that we thought was knew they told us that it only been on the road for a month. Come to find out they had sold in June 2014 the roof was damaged and had to be repaired. We had no idea of the roof was damaged until I got up there to do an inspection and saw a large bubble in the roof. I returned it to the dealership. They assured me that they would fix it correctly and call the factory we fought and fought and fought with them. The RV had been there for a month I returned pick it up the repair Was clearly done well below standards. By the time I return home there was a large bubble in the roof. There were also Staples protruding from the plywood on top of the roof. We contacted the factory and they told us that it was normal that Staples would come through the roof like that. After doing research and asking around we found out that there was a class-action lawsuit against this manufacture of these trailers. I would not recommend this dealership to anyone be very very very careful doing business with them remember all RVs have problems and you need a professional won't quit service department to handle that. Fulsome lake RV service department clearly could not handle a roof repair. We would've gladly paid them to repair the roof correctly. The owner offered to repair the roof and make any repairs necessary obviously it did not happen. We ended up having to take the RV to a professional service department who repaired the roof and several other issues that should a clearly been taken care of by fulsome lake RV. After asking around we found out that there are many people that have the similar experience with fulsome lake RV. Although the newer service manager seem to do all that he could for us we still left without the RV repaired and other issues wrong with it I would not recommend this RV dealership to anybody. Especially seniors are people who don't know the difference.

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