Pamela Brock

Review of Walts Live Oak Ford

Had a rough experience. They ran my credit close ...

Had a rough experience. They ran my credit close to ten times trying very hard to get me approval that they guaranteed. Yes I really didn't expect much but they did get me approved. After getting there the afternoon to finish up buying the truck I was getting, then giving my down payment, and then sitting there almost an hour waiting to see the sales manager to sign everything I could here him talking with someone else about there purchase and chatting about people they know and what's going on. This was not acceptable especially when your waiting close to an hour for maybe a 20 minute job. After finally deciding to leave they asked me to wait for a few minutes more while he finished up. I did giving them another chance only to then be asked to come back in the morning cause now the computer's are down.. okay.
Came back in the morning to find out I needed more information before I could be approved. There stories on financing me kept changing and they wasted my time and dropped my credit rating running my credit over and over. Even after I expressed I didn't want them to continue running it. Had to go back Monday to get my deposit only to hear that I'm financed again..what?? No way not going through this kind of experience again. I'm only disappointed in never getting accurate information and getting the run around. I did purchase a truck but however was not from here.