lucas alder Review of Vivint
Frauds. A guy came by our house at 730 one night a...
Frauds. A guy came by our house at 730 one night and told us we could get a 2 week free trial, to try it out and see if we liked it. So we did, and 4 days before the 2 week period was up I started to try canceling the service be ause we never used it. First, our rep (NATHAN) would not answer his phone, in fact he had my number blocked! After sitting on hold forever, I talked to multiple people. They told me that there was no proof that we got a 2 week free trial, and that it was only a 3 day trial, so sorry but you are now locked into the 5 year contract. Nathan went back on his word saying that it was only a 3 day trial too. Nathan is just your typical salesman, super nice in person, but no help, and screws you over asap. Frauds! Oh and one of the sensors has not worked from the beginning, and they wont fix it. DO NOT GET VIVINT!

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