GraceMarie Neary

Review of Rosenthal Landmark Honda

Over priced service --- ridiculous. They quoted m...

Over priced service --- ridiculous. They quoted me $5,000 on service and I was able to get someone else to do it for $1,500. Price gouging at it's finest. Also, broken door lock, the key was actually stuck in the door and when I called service department he said there was nothing I could do, to call a lock smith. I don't know why they couldn't help with ordering a lock part. Seemed lazy and couldn't be bothered. My friend told me to call them back and tell them to order the part. Also, gouging on the damn key replacement. $55 for the key and $200 to use a computer to reprogram the key. Unbelievable. But believable. Will try to stay away from here. I do want a new Honda CRV...not sure where I will go.....