Saya Yang

Review of Trillium Salon

My cousin came here and got paired up with the sty...

My cousin came here and got paired up with the stylist, Kari. Well, Kari messed it up. She wanted an ashy brown balayage, but got a brassy, streaky wannabe auburn. The salon decided to only give her a 15% off discount, which still lead her to pay over $300 for. When she wrote a review on how terrible their services were on Facebook, they deleted her and all the comments and reviews from every single person who has supported her. Instead of trying to fix the situation at hand, the owner, Tricia Wagner, wrote a post about her one bad review that turned into 60+ people complaining about it. Yet, when Trillium's supporters tried reading what bad review they had, they couldn't and were all confused! But when she wrote a review on Google, the owner then responded because it's a public post and she couldn't delete it! I couldn't believe how unprofessional the owner was and she showed her true colors when it came to criticism!