I ordered two pairs of boots from here. On one pai...

I ordered two pairs of boots from here. On one pair, the bottom of the boot is already coming undone. It hasn't even been worn yet. Just came in the mail like that. The second pair is such poor quality, it's like putting your foot in plastic. I emailed the company about this and the only response I received was a link to their return page, so I can print out the return form, pay to have it sent back and then pay the restocking fee. Or I have the choice to have them send me a prepaid return label for $8.95, then they will deduct that and the restocking fee from my refund. They send out poor quality merchandise and expect you to either keep it or return it and pay a small fortune. I will never order from this company again. I will also make sure I tell everyone I know not to order from here. The Western Company's merchandise is sub-par and their return policy is absurd!