Eric and Jordan in the pre-owner department were f...

Eric and Jordan in the pre-owner department were fantastic! They respected our time and worked with us on the price of our trade-in to get us to our target numbers. The prices of both the van and our trade-in were fair (though not excellent), allowing us to get into the perfect van right at our budget price. My only complaint is that the CPO Odyssey had a strong unpleasant smell that they seemed well aware of, and the van sat on the lot for two months without addressing the issue. So we had to come back to the dealer (a 1.5 hour drive each way) 2 days later to actually finish the paperwork once we verified the smell was addressed properly. Seems like that should have been taken care of when it first arrived, or they should have warned us over the phone of the odor.

But on the positive side, they did address the smell at their own cost and were very accommodating with signing as much paperwork as possible the first day so that my wife, who is pregnant with twins, didn't have to make that long drive with me again. I would definitely buy from them again!