We are leaving a day early, partly because this ho...

We are leaving a day early, partly because this hotel doesn t seem to be doing all it can to protect people and partly because we are not as ready as we thought we were to be around so many people again. We have seen a couple of staff members not wearing masks correctly or not at all. We see plenty of guests not wearing masks indoors, which they are supposed to, and we don t see any staff correcting them or trying to enforce the rules. The website said pools would be kept at half capacity, but they aren t counting people and the pools were packed yesterday. The website doesn t say it, but the outdoor pools (which are larger than the indoor one) closed at 7 pm, so if you were planning to wait till the crowds went away to catch some pool time, you d be disappointed. I thought the person who made my reservation said the hotel was booking only half capacity too, so I expected it to feel less busy here. There s no housekeeping in the rooms, which I totally support, but the trash cans in the rooms are tiny and quickly overflow, especially since we re eating in room more often than we would in normal times; I suggested they provide trash bags but until then, tip: bring some large trash bags with you! People leave their empty cups and cans all over the side of the pool and we didn t see any staff picking them up, which normally I might not notice, but in the age of COVID ... There are smaller things that I won t mention here, but the bottom line is that if you re feeling anxious, but really wanting a getaway, and you think from the website and what the reservation person tells you that this hotel will feel safe (relatively, obviously), you may be disappointed like we are. We are ending our stay a day early and will plan to come back whenever the crisis is over (Oh, and when it s not jellyfish season? Is that a thing? Can t really use the little beach for that reason right now). There are LOTS of people here who look like they re having a wonderful time and aren t bothered by any of this, and tbh I envy them a bit! I am just not there yet and will not be trying another hotel stay for awhile. The grounds and the views are really beautiful, the room decor is cool and comfortable, rain showerhead a nice touch. Oh, btw, the concierge was not helpful at all. Handed us a brochure, and that s it. So I d suggest doing your homework and booking excursions on your own if you come anytime soon!